Store Policy

Because We Care

At Soft Hugs, we want to give our customers the best toy quality and customer service. We make dolls, toys and baby or childcare products that pass EN71, ASTM F963-17 and ISO 8124 toy standards. Our store also complies with Philippine FDA registration and toy notification / toy labeling requirements.

We would like to reflect the same commitment to quality and service through our online store.

Please read our Terms of Service, Return Policy and our Privacy Policy by clicking on the links. If you can’t find the information you’re looking for - please don’t hesitate to contact us!